DealerMarket Accessibility Statement
Effective Date: September 16, 2025
Standards Referenced: WCAG 2.1 Level AA
Applies To: https://www.dealermarket.com/
Our Commitment
Dealermarket is committed to ensuring equal access to all individuals, regardless of ability. We are actively working to improve the accessibility of our digital properties so that everyone, including people with disabilities, can use our website and services.
Accessibility Standards
We aim to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are internationally recognized standards for making web content more accessible to people with a broad range of disabilities.
Current Status
We recognize that some parts of our website are not yet fully accessible in accordance with WCAG 2.1 Level AA standards. This may include interactive components, structural elements, and compatibility with assistive technologies such as screen readers or keyboard navigation.
Our internal development team is actively working to address these issues as part of our ongoing accessibility improvement efforts.
Remediation Efforts
Dealermarket has prioritized accessibility as an integral part of our development process. While we do not yet have a defined timeline for full resolution, we are taking the following actions:
- Conducting regular audits using both automated and manual accessibility tools
- Identifying and correcting high-impact issues affecting users with disabilities
- Integrating accessible development practices into future releases
As we continue to enhance our platform, accessibility will remain a key area of focus.
Feedback and Support
We welcome feedback on the accessibility of our website and are committed to resolving any issues as quickly as possible.
If you encounter any barriers while using our site or would like to request assistance, please get in touch with our U.S. support team:
- Phone: (844) 888‑8100
- Fax: (724) 528‑2151
- Support Hours: Monday–Friday, 8:00 AM to 5:00 PM EST
- Contact Form: /contact-us/
- Response Time: We aim to respond within 24 hours, and no later than 5 business days.
Currently, we do not offer alternative content formats upon request; however, we are evaluating this option for future support.
Ongoing Commitment
We understand that accessibility is an ongoing responsibility. Our team is dedicated to continuous improvement and ensuring that all users, regardless of ability, can navigate and interact with our digital content with ease.
Legal Compliance
This accessibility statement is intended to reflect our good-faith efforts to comply with the Americans with Disabilities Act (ADA) and related digital accessibility standards.